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Take time to "whitelist" important sources of important communications. Increasingly, ISPs are using filtering systems to try and keep Spam out of customers' inboxes. Sometimes, they accidentally filter the e-mail that you want to receive. Whitelisting a trusted sender will allow email communications to reach you without a problem.
Whitelisting works! To make sure that Family Business Experts e-zines and e-mails are not filtered into your "junk" or "bulk" folder, please add Family Business Experts to your list of trusted senders. Here's how:
Hotmail: Place the domains family-business-experts.com and familybusinessexperts.com on your Safe List, so that you can receive our e-zines and post-order e-mails. The safe list can be accessed via the "Options" link next to the main menu tabs.
AOL: Place the domains family-business-experts.com and familybusinessexperts.com in your Address Book.
Yahoo! Mail: If one of our e-zines is filtered to your 'bulk' folder, open the message and click on the "this is not Spam" link next to the "From" field.
Some spam filters: Place the domains family-business-experts.com and familybusinessexperts.com on the filter's whitelist. You may need to search a filter's help for how to do this -- and depending on software/version, they may call a "whitelist," a "friends list", "good list" or similar name.
Other ISPs:
If Understanding Family Business newsletter is being filtered, add the family-business-experts.com and familybusinessexperts.com (or our newsletter's 'From' address
David_Jones UFB_newsletter@family-business-experts.com
to your address book or contact list.
If that option is not available, try moving the message to your 'inbox' or forwarding the message to yourself.
If subsequent messages continue to be filtered, call or e-mail your ISP's tech support and specifically ask how you can be sure to receive all e-mail from family-business-experts.com and familybusinessexperts.com. Follow their instructions for whitelisting.
NOTE: If your ISP does not allow you to whitelist a domain, they are violating your basic right to receive e-mail from whomever you want. There are many other, customer-focused, ISPs who would love to have your business.
It's a shame to bother you like this, but in this day and age, we feel like the dolphin caught in the tuna-spam net. We support fully the anti-spam motivations of all mail servers and ISPs.
But some are simply unfair to bona fide, honest marketers. For example SpamCop, can blacklist a marketing company simply because someone complains about them. Since the company does not even receive the common courtesy of receiving the e-mail address of the complainant from SpamCop, they cannot even check to see if that address has been subscribed to their newsletter list (people do forget they subscribed... often).
It's unfair to the dolphins, but that's the way it is, unfortunately. Net result? Tens of thousands of e-mails can be blocked because of an unfair, abusive complaint that cannot be verified, and for which there is no recourse at SpamCop who have made themselves virtually inaccessible.
So please do make sure that your mail server or ISP is not accidentally keeping Family Business Experts information from you.
Sorry for the inconvenience, but these circumstances are beyond our control. All you and we can do is work together with the ISPs to shut out the spammers.
Thank You from Family Business Experts.
David Jones,
Webmaster
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