Employee Satisfaction Surveys

Useful tool in retaining employees

Employee satisfaction surveys are a useful tool in retaining employees. Management must be aware of employee views and attitudes because employees act on the basis of these views.




Some Hints for Effective Surveys

These surveys are still available from many sources in the traditional paper and pencil format, but are increasingly available on-line or through computer-based software. But to be effective, watch for some key points:

  • Have the surveys administered and tabulated by a neutral third party or you won't get honest, objective and therefore useful responses
  • Ensure the results are properly interpreted and measured against normative data
  • Forms for the surveys must be anonymous. If codes are used, only the third party administrator should be able to link to respondents
  • Group size must be large enough for both validity and anonymity. Discuss your situation with the administrator before signing up for a survey program

Some Typical Measures of Employee Satisfaction

  • Overall Job
  • Satisfaction with the Work
  • Pay
  • Benefits
  • Promotions/Career Advancement
  • Job Stress
  • Productivity
  • Efficiency
  • Coworkers - Performance, Cooperation
  • Supervisory Consideration
  • Teamwork and Participation
  • Supervisory Instruction, Guidance, Training
  • Communication
  • Human Resources or Personnel Policies
  • Concern for Employees
  • Training and Development Opportunities
  • Physical Working Conditions
  • Customer Service
  • Understanding of Company Mission and Strategy

Is your business well-organized for improvement and success?
The Practitioner's Guide for Organizing an Organization
is a powerful new model that takes into account
both processes and people.
  • PGOO shows how to identify the most pressing problems to solve
  • PGOO introduces the HALO Assessment process - electronic assessment tools that are highly effective, easy to use, systematic and data-based
  • PGOO explains how to produce a better-organized organization
http://www.family-business-experts.com/startrecpgoo

It's FREE to
ASK THE EXPERT

Employee satisfaction surveys & consultation.
Reply within 48 hours.


http://www.family-business-experts.com/cms-form.html


Add your favorite survey to this great collection of over 100 business procedures, forms and templates that add structure and efficiency to your whole business.

Jian's Procedures Builder


Check out our Human Resource Forms section for a complete selection of all the HR forms you'll need.

And check out our Free Human Resources Forms section for a selection of free HR forms to get you started.



Family Business Experts Understands
Family Values and Business Systems

Know what really concerns your employees - it affects your business and your customers.

We provide objectivity so your employees can feel comfortable expressing their opinions in your employee satisfaction surveys.





Return from Employee Satisfaction Surveys to
Employee Handbook