Employee Satisfaction Surveys

Useful tool in retaining employees

Employee satisfaction surveys are a useful tool in retaining employees. Management must be aware of employee views and attitudes because employees act on the basis of these views.

Some Hints for Effective Employee Satisfaction Surveys

These surveys are still available from many sources in the traditional paper and pencil format, but are increasingly available on-line or through computer-based software. But to be effective, watch for some key points:

Have the surveys administered and tabulated by a neutral third party or you won't get honest, objective and therefore useful responses
Ensure the results are properly interpreted and measured against normative data
Forms for the surveys must be anonymous. If codes are used, only the third party administrator should be able to link to respondents
Group size must be large enough for both validity and anonymity. Discuss your situation with the administrator before signing up for a survey program

Some Typical Measures of Employee Satisfaction

Overall Job
Satisfaction with the Work
Pay
Benefits
Promotions/Career Advancement
Job Stress
Productivity
Efficiency
Coworkers - Performance, Cooperation
Supervisory Consideration
Teamwork and Participation
Supervisory Instruction, Guidance, Training
Communication
Human Resources or Personnel Policies
Concern for Employees
Training and Development Opportunities
Physical Working Conditions
Customer Service
Understanding of Company Mission and Strategy

Is your business well-organized for improvement and success?The Practitioner's Guide for Organizing an Organizationis a powerful new model that takes into accountboth processes and people.
PGOO shows how to identify the most pressing problems to solve
PGOO introduces the HALO Assessment process - electronic assessment tools that are highly effective, easy to use, systematic and data-based
PGOO explains how to produce a better-organized organization
http://www.family-business-experts.com/startrecpgoo

It's FREE to
ASK THE EXPERT

Employee satisfaction surveys & consultation.
Reply within 48 hours.

http://www.family-business-experts.com/cms-form.html

We found a great source online that has surveys that are tailored for do-it-yourself approaches, and organizational self assessment tools. Do an employee satisfaction survey with the Organizational Assessment Program

Check out our Human Resource Forms section for a complete selection of all the HR forms you'll need.

And check out our Free Human Resources Forms section for a selection of free HR forms to get you started.

Family Business Experts Understands
Family Values and Business Systems

Know what really concerns your employees - it affects your business and your customers. We provide objectivity so your employees can feel comfortable expressing their opinions in your employee satisfaction surveys.

Please stay in touch and subscribe to our
Understanding Family Business e-zine.

Return from Employee Satisfaction Surveys to
Employee Handbook